Physical therapy has been deemed an “essential service” during the COVID-19 crisis, and Trinity Rehab remains open to serve all patients who are in pain, rehabbing from surgery, or have had their elective surgeries delayed. All clinics are observing regular operating hours and are available by appointment for additional hours if necessary – contact your home office or nearest office for details. Click here to find your home clinic’s hours or the clinic nearest you.
The safety of our patients and staff is always our Number One Priority, so in addition to our normal high standards of cleanliness, we are following all CDC Guidelines (click here to learn more) and taking extra precautions to ensure the healthiest and safest environment for everyone entering our clinics, including:
CLEANING AND DISINFECTING:
- We utilize industrial grade sanitizing and disinfecting liquids and follow all instructions for disinfecting surfaces.
- In addition to our regular cleaning and sanitizing of all equipment and high traffic areas in gym and waiting areas throughout the day and after each patient use, we have instituted mandatory cleaning and disinfecting of the front office and entire gym space every thirty minutes.
- Trinity Rehab’s standard operating procedures include wiping down treatment tables with industrial strength sanitizing and disinfecting liquids and changing linens between every patient use. In addition, we use the Sanitizing Cycle for laundering of any linens.
HAND WASHING AND SANITIZING:
- We are asking all patients to sanitize or wash their hands prior to signing in, as they enter the gym space, throughout treatment, and prior to leaving.
- All staff wash their hands frequently including between every patient interaction.
- We have protective barriers (paper towels, tissues) readily available for handling door handles, faucets, and other hard surfaces.
OTHER PRECAUTIONS:
- Our policy states that staff members displaying any signs or symptoms of illness, including coughing, sneezing, fever, chills, or shortness of breath are to stay home as per CDC guidelines.
- Pre-appointment screening of all patients prior to entering the gym area.
- If a patient is experiencing signs or symptoms of illness, including coughing, sneezing, fever, chills, or shortness of breath, we are asking them to postpone their appointments until they are symptom-free as per CDC guidelines.
- We observe the ten person maximum and six foot social distancing guidelines for all patients, including the following steps:
- Moving treatment tables to maintain 6’ of distance between patients.
- Asking family members or friends who are transporting patients to their appointments to wait outside of the waiting room and gym.
- We are offering alternate treatment times outside of regular operating hours and private treatment rooms by request where applicable.
- We are staying on top of CDC updates daily regarding COVID-19 and will continue to update our patients, policies and procedures as we receive additional information.
Although we are taking every precaution to maintain a healthy and safe environment, we also understand for some it is a better option to stay home. For those who are not able to come to physical therapy, Trinity Rehab is now offering Telehealth Physical Therapy, a new option that allows patients to have physical therapy in the comfort of their own home via a secure video conferencing platform!
Click here to learn more.
FAQ’s:
Is my clinic open?
- Yes, all clinics are remaining open during their regular operating hours, and may have additional times available by appointment. Please contact your home office or click here to make an appointment.
What measures are you taking to ensure the safety of your patients and staff during the COVID-19 pandemic?
- We take the health and wellness of our patients and staff very seriously, so in addition to our regular high standards of cleanliness we have taken steps to make sure we are abiding by all CDC Guidelines for maintaining a safe and healthy environment during the COVID-19 pandemic. See above for specific details on the measures we are taking.
What if I have the sniffles, or am sneezing, coughing, or have a fever? Should I cancel my appointment?
- Yes. The most common symptoms of COVID-19 are fever, cough, and shortness of breath. If you are experiencing any of these symptoms, or are otherwise not feeling well, you should contact your physician and postpone your physical therapy appointments until:
- You are fever-free without use of fever-controlling medicines for at least 3 days, AND
- Your respiratory symptoms have improved (cough, shortness of breath), AND
- It has been at least 7 days since you began experiencing symptoms.
- For additional information, please visit the CDC’s website.
- If you are not sure whether you are displaying symptoms of COVID-19, visit the CDC’s Coronavirus Self-Checker.
- Visit the CDC website for more information.
If I’ve been exposed to someone who has tested positive for COVID-19, is it still OK to come in for my appointments?
- If you have been exposed to someone who has tested positive for COVID-19, please call your home office and postpone your appointments until:
- You are fever-free without use of fever-controlling medicines for at least 3 days, AND
- Your respiratory symptoms have improved (cough, shortness of breath), AND
- It has been at least 7 days since you began experiencing symptoms.
- For additional information, please visit the CDC’s website.
- As an alternative to missing your appointments, you may continue your physical therapy sessions at home with our new Telehealth Physical Therapy Option – click here to learn more.
Should I be wearing a face mask to my physical therapy appointments?
- We abide by CDC guidelines, at this time all of our clinics are mask optional for our patients. For the continued safety of our patients all Trinity Rehab employees will still be wearing masks.
Click here to visit the CDC website for additional information on COVID-19.
Click here For FAQ’s regarding COVID-19.